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Hellenic Regional Development Center:
Presentation of results of Greek survey


Educators/trainers 14
Employers 8
Students 28
Total 60

Female: 34
Male: 26


from-to Number
18-29 29
30-39 12
40-49 10
50-59 6
60+ 3

Years of experience

Years of experience Number
<1 10
1-2 15
3-5 23
6-10 7
11-15 3
15+ 2

Nationality:Greek: 52 Other: 8 (albanian:3, russian:2, arabic:3)
Native language:Greek: 50 English: 2 Arabic:3Albanian: 3 Russian: 2
Other language: yes 70% of sample(English: 36, Greek: 6, French: 4, Russian: 2)

Highest qualification level

Highest qualification Number
Lower high school 3
High school 17
Technical school 13
Vocational school 16
University degree 9
Ph.D 2

Indicative answers

What knowledge, values and skills do you think are necessary to work competently with people from other cultures?
Communication skills
Knowledge of the culture of the people you deal with
Tolerance versus the uses and customs of other people
(travels are invaluable means to acquire such knowledge and tolerance towards the others and the ‘different’)

What types of training you have undertaken and your estimate of their effectiveness in terms of developing your intercultural competences.

Access to culturally-related materials (books, video, etc.?)
Not available : 20
Not effective : 3
Somewhat effective : 18
Very effective : 19

Training events specifically about intercultural competence, or some aspect of it.
Not available : 32
Not effective : 0
Somewhat effective : 12
Very effective : 16

Training events on other issues that include issues of intercultural competence
Not available : 12
Not effective : 5
Somewhat effective : 23
Very effective : 20

Group supervision / seminars which includes aspects of intercultural competence
Not available : 15
Not effective : 7
Somewhat effective : 23
Very effective : 15

Individual supervision which includes aspects of intercultural competence
Not available : 22
Not effective : 4
Somewhat effective : 16
Very effective : 18

Summary of the results of the table:

On average, the items described in the first column of the table were not available in 34% of the cases.
Where available, they were not effective for the 10% of the respondents
Where available, they were somewhat effective for the 46% of the respondents
Where available, they were very effective for the 44% of the respondents

Please describe the training in intercultural competence which you have found helpful and give your reasons.
Not many answers to this question.
Probably most of respondents could not distinguish which parts of their training was about intercultural competences.
The few answers mentioned:
Basic knowledge of cultural background of other countries
Basic knowledge of other religions and customs
Children psychology
Flexibility, conflict management

What do you think is needed to improve intercultural competence training?
Some respondents suggested lessons on:
Problem solving
Assertiveness and conflict resolution
Cultural awareness
Child psychology
Understanding of how cross-cultural and intercultural issues manifest themselves in the workplace


Although intercultural issues are not very developed in Greece yet, the survey allowed us to have an insight on the matter and to get the opinions of people that have to deal daily with such problems.
Overall, they supplied us with interesting suggestions on the skills required from an operator on the field and on how to improve intercultural competence training.

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